Delivery

Last updated August 5,2024

When it comes to delivering your baby products, BabiesByUs is committed to providing a seamless and efficient experience. We understand the importance of receiving your items in a timely manner, and we strive to ensure that your order arrives safely and on time.

Shipping Locations

We are pleased to offer shipping to customers within the United States. Whether you're located in the bustling city or a remote rural area, we've got you covered. Our goal is to make our products accessible to parents across the country, no matter where they are.

Shipping Times

At BabiesByUs, we know that waiting for your baby essentials can be an anxious time. That's why we work diligently to process and ship your order as quickly as possible. Our dedicated team strives to have your items ready for shipment within 1-3 business days.

Once your order has been processed, the delivery time frame typically ranges from 10-20 business days. However, please keep in mind that delivery times may vary depending on your location and any unforeseen circumstances such as customs inspections or natural disasters. Rest assured, we will provide you with tracking information so you can stay updated on the progress of your package.

Tracking Your Order

We understand the importance of being able to track your package. As soon as your order is shipped, we will provide you with a tracking number. This will allow you to monitor the whereabouts of your items and ensure that they are on their way to you.

Lost or Delayed Packages

In the rare event that your package is lost in transit or experiences an extended delay, we've got you covered. All of our shipments are insured, which means that if your package is lost or held at customs, we will send you a new package with priority shipping and full tracking, if possible. Your satisfaction is our top priority, and we will do everything we can to resolve any shipping issues that may arise.

Customs Fees and Import Taxes

When ordering from BabiesByUs, please be aware that you may be responsible for paying customs fees and import taxes upon receiving your order. These charges are determined by your local customs office and are not covered by us. We recommend contacting your local customs office for more information on any potential fees or taxes that may apply to your order.

Extended Delays

In some cases, delivery times may exceed our estimated time frame. If you experience an extended delay in receiving your order, please don't hesitate to reach out to us. We are here to assist you and will do everything we can to resolve any issues within our control.

At BabiesByUs, we are dedicated to providing you with a smooth and reliable delivery experience. We want to ensure that your baby products arrive safely and promptly, so you can focus on creating precious moments with your little one.